Diagnosis
Diagnosis: How to Use Systems Thinking to Discover the Hidden Causes of Business Problems
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Blaming people for failures of a system (all businesses are systems) leaves the non-obvious, latent, and systematic causes hidden and unresolved. As an alternative to making things worse by blaming people, Diagnosis: How to Use Systems Thinking to Discover the Hidden Causes of Business Problems — used successfully and refined for decades by executives, managers, consultants, analysts, advisors, and others — equips readers gain an explainable understanding of the non-obvious, hidden and systematic causes of problems affecting business behavior and performance.